Job Description

Sports Attendant

Our mission and core values are brought to life through our culture. At the YMCA of South Hampton Roads, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming; we are open to all and create spaces where people can belong and become. We are genuine; we value people and embrace individuality. We are hopeful; we believe in the potential of people to grow, lead and become catalysts for change. We are nurturing; we support individuals throughout their journey to reach their full potential. We are determined; above all else, we are on a relentless quest to make our community stronger, beginning with our people.

Our culture is not a People & Culture initiative; it is how we lead, serve, develop talent, make decisions and deliver on the YMCA's mission.

The Sports Attendant assists the Program director in providing exemplary service to members and participants. Helps ensure the safety and well-being of all employees, players, and spectators who may be participating within the program. The Sports Attendant will always be approachable and dedicated to providing participants with the most enjoyable experience possible. In addition, the Sports Attendant will incorporate the values of honesty, respect, caring, faith and responsibility into the daily functions of the YMCA.

Essential Functions:

• Daily performs safety check of equipment
• Sets up and breaks down equipment in a timely manner
• Ensures that games begin and end at scheduled times
• Assists Sports Director in Adult & Youth Sports and Interactive Zone programs
• Assists supervising officials and participants at game sites
• Responds to injuries through administering first aid and proper reporting
• Settling on-field and on-court rule protests and disputes
• Monitors on and off-site activities and enforces rules and regulations
• Obtains feedback from players & spectators regarding their participation in the program
• Ensures all areas of responsibility are clean and free of potential safety risks
• Communicates YMCA policies, programs, and special events
• Promotes the YMCA mission, vision, and character development
• Actively participates in annual fund raising (We Build People) campaigns
• Assists with coaches meetings, captains meeting, dinners, and other special events
• Be physically present in the program. This requires most weekend and evening hours
• Attends center and association meetings as appropriate and directed by your supervisor
• Attainment of goals and objectives as evidenced in the performance appraisal process
• Works to increase participation and retention of members/participants
• Develops and maintains good staff and volunteer relations
• Assists with other duties as requested

Leadership Competencies:

• Developing Self and Others
• Communication and Influence
• Emotional Maturity

Qualifications:

• Must be at least 16 years of age
• Prior work experience, preferred
• A professional, clean appearance and great attitude
• Strong customer service, organizational and communication skills
• A well-rounded individual who can engage with members, co-workers, directors and volunteers in a positive and professional manner
• Attention to detail, accuracy and deadlines

Working Conditions and Physical Requirements:

This position operates in a sports, recreational, and community-based environment and regularly interacts with members, participants, team members, leaders, and other stakeholders. The role requires frequent walking, standing, running, kneeling, climbing, stooping, and other physical movement associated with sports and recreational activities. The employee must be able to sit on the floor and return to a standing position. The position may require prolonged periods of standing or sitting and continuous attention to detail while managing multiple tasks. The employee must be able to lift, pull, and move up to 50 pounds and must be physically able to successfully complete and maintain required certifications. Flexible hours, including early mornings, evenings, or weekends, may be required based on program and organizational needs.

The YMCA of South Hampton Roads provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law.

Accountability:

Employment is contingent upon satisfactory performance and successful completion and maintenance of applicable position requirements, which may include background screening, driver's license review, CPS screening, drug and/or alcohol testing, or other screenings as required by the position or applicable law.

Compensation & Benefits:

Wage Range: $12.77 - $14.00 hourly

The wage range provided reflects the YMCA of South Hampton Roads' good-faith determination of the minimum and maximum starting salary for this position.

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